FAQ FAQ

Can I ship to international addresses?
Yes. zebella.store currently does ship orders to international countries.
The United States, Canada, some European countries, some Asian countries free shipping, other countries charge 12 US dollars shipping
How is the shipping cost determined?
The shipping cost is based on delivery address.
How long will my order take to arrive including processing and shipping?
We make the best effort to process orders within one business day. For an estimate of shipping times, please reference the times below:
Shipping Method: Standard Shipping Estimated Arrival: 10-20 business days
Shipping Method: Remote Areas Estimated Arrival:  28 - 50 business days
Overnight and Two-day delivery will ship the same day on orders placed before noon (PST). Orders placed after this time will ship the following business day. A signature may be required for delivery of some orders. To ensure delivery, a street address is required.
How do I know when my order ships?
When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).
How do I track my order?
When an order is shipped, we’ll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can either click on the tracking numbers itself or enter the tracking number(s) into the chosen carrier’s website (E-packet,FedEx or USPS) to follow the path of your order from our warehouse to your destination.
What methods of payment does zebella.store accept?
We accept PayPal, VISA Checkout, Visa, MasterCard, Discover and American Express. Debit cards with a Visa or MasterCard logo are also accepted.
Can I ship to international addresses?
Yes. zebella.store currently does ship orders to international countries.
The United States, Canada, some European countries, some Asian countries free shipping, other countries charge 12 US dollars shipping
How is the shipping cost determined?
The shipping cost is based on delivery address.
How long will my order take to arrive including processing and shipping?
We make the best effort to process orders within one business day. For an estimate of shipping times, please reference the times below:
Shipping Method: Standard Shipping Estimated Arrival: 10-20 business days
Shipping Method: Remote Areas Estimated Arrival:  28 - 50 business days
Overnight and Two-day delivery will ship the same day on orders placed before noon (PST). Orders placed after this time will ship the following business day. A signature may be required for delivery of some orders. To ensure delivery, a street address is required.
How do I know when my order ships?
When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).
How do I track my order?
When an order is shipped, we’ll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can either click on the tracking numbers itself or enter the tracking number(s) into the chosen carrier’s website (E-packet,FedEx or USPS) to follow the path of your order from our warehouse to your destination.
What methods of payment does zebella.store accept?
We accept PayPal, VISA Checkout, Visa, MasterCard, Discover and American Express. Debit cards with a Visa or MasterCard logo are also accepted.
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